Terminate Services

Termination of Water and Sewer Services

If you are moving, selling your property, or no longer need water and sewer services at your current address, please notify the Town of Stedman and complete the termination of service form.

Submitting a termination request helps ensure that your account is closed appropriately and that a final bill can be prepared.

How to Request Termination of Service

To notify the Town of your termination of service, please contact Stedman Town Hall at 910-323-1892.

When contacting Town Hall, please be prepared to provide the following information:

• Your name and utility account number.
• The service address.
• Your requested termination date.
• A forwarding address for your final bill and any applicable deposit refund.

Please contact Town Hall as soon as you know you will be moving or no longer need service.

Final Utility Bill

After your account is closed, the Town will prepare a final bill for any outstanding water, sewer, and other applicable charges through the account termination date.

Any unpaid balance remaining after the final bill is issued must be paid in accordance with the Town’s utility billing policies.

Please make sure the Town has your current mailing address so that you receive your final bill and any correspondence regarding your account.

Utility Deposit Refunds

If you paid a utility deposit when opening your account, the deposit will be applied toward your final bill in accordance with the Town’s policies.

If the deposit exceeds the final amount owed, the remaining balance may be refunded. If the final bill exceeds the deposit, you are responsible for paying the remaining balance.

Rental Properties and Property Owners

Tenants who are moving out of a rental property should contact Town Hall to request termination of their utility account.

Property owners should also be aware of the utility account arrangements for their rental properties. If an owner wishes to have the account returned to their name when a tenant closes service, the Town may require a completed application and a revert-to-owner agreement.

Please contact Town Hall to confirm the required documentation and applicable fees.

Questions or Additional Information

If you have questions about terminating service, your final bill, deposit refunds, or account arrangements for rental properties, please contact:

Town of Stedman Town Hall
Phone: 910-323-1892

Please review the Town’s utility policies and procedures for additional information.