Utility Bill Assistance Resources

Request an Extension of Utility Bill Payment

If you are experiencing temporary financial difficulties and need additional time to pay your Town of Stedman water and sewer bill, you may request an extension of payment.

To request an extension, the account holder must complete and submit the Town’s Request for Extension of Payment form to Town Hall at least two days before the scheduled cutoff date.

Please keep the following in mind:

  • Extensions are not guaranteed. Requests are reviewed based on the customer’s circumstances and the Town’s policies.
  • Additional time is limited. Approved extensions may allow up to seven days beyond the cutoff date.
  • Late fees still apply. Approval of an extension does not waive the applicable late fee.
  • Service disconnection may occur. If payment is not received by the approved extension deadline, service may be disconnected without further notice.

Request for Extension of Payment Form

To request an extension, download and complete the form below.

Download the Request for Extension of Payment Form

For questions about the extension process or submitting your completed form, please contact Stedman Town Hall at 910-323-1892.

Utility Bill Assistance Resources

If you are experiencing financial hardship and need assistance paying your utility bills, help may be available through local nonprofit organizations and community assistance programs. The Town of Stedman encourages residents to explore the resources below to learn about available assistance.

NC 211 — Community Assistance Resources

NC 211 is a free information and referral service that connects North Carolina residents with community resources, including utility assistance, housing, food, and other essential services.

Contact NC 211 to ask about assistance programs available in your area and any eligibility requirements.